Trades admin & systems support

Office support that works as hard as you do

Good at your trade, but buried in the paperwork? Get practical support from someone with over 15 years’ experience in operations management and administration. I know how to get things done and how to make the office side of your business easier to manage.

Ongoing Admin Support

For the tradie whose office work never seems to end.

Get reliable help with the tasks that pile up while you’re on the tools. Keep your customers informed, your diary organised and your paperwork moving.

Inbox organisation and customer enquiries
Job bookings, scheduling and customer confirmations
Job records, notes, photos and document organisation
Customer follow-ups and everyday office administration

Ideal for regular weekly support or help during a busy period.

Quoting, Invoicing + Follow-ups

Keep work moving from enquiry to payment.

You provide the trade knowledge and pricing decisions; I help turn them into clear quotes, organised follow-ups and timely invoices.

Quote preparation from your scope and pricing
Quote follow-ups and acceptance tracking
Invoice preparation and payment reminders
Simple enquiry, quote and debtor trackers

Spend less time chasing paperwork and more time completing the work.

ServiceM8 + Xero Support

Already paying for software, but only using half of it?

Make your everyday systems easier to use, with practical help that fits how your business actually runs.

ServiceM8 job workflows, templates and records
Quoting, scheduling and invoicing routines
Xero day-to-day administration and record organisation
Hands-on training for you or your office support person

Bring your questions, your messy processes or the task you keep putting off.

Train Your Partner

Have a wife or partner who wants to help, but neither of you knows where to start? I’ll show you the ropes.

Your partner doesn’t need an administration background to become a confident part of the business. I’ll break the office work into clear steps and teach them using your actual systems.

How to handle enquiries and book jobs
Preparing quotes, sending invoices and following up
Finding their way around ServiceM8 and Xero
Daily and weekly checklists, templates and clear responsibilities

Patient, practical training at their pace. Also suited to a new admin employee or family member.

Office Reset + Better Systems

Things have grown, but the way you run the office hasn’t caught up.

Let’s work through the bottlenecks, tidy the back office and create routines you can keep using. Start with the biggest headache rather than trying to change everything at once.

Review how enquiries, jobs and invoices move through the business
Clear checklists, templates and repeatable processes
Organised files and a practical handover system
Simple tracking so you can see what needs attention

A focused one-off project with training to help the changes stick.

AI Made Practical

Worried about AI or wondering what it could actually do for your business?

Let me show you how to integrate AI into your everyday admin. We’ll use real examples from your business, so you leave with useful skills and a starting point.

Draft customer emails, follow-ups and quote wording
Turn rough notes into clear job summaries
Create checklists, office procedures and reusable templates
Build prompts for the tasks you do regularly
Learn what to check and which business information to keep private

A practical training package for beginners or anyone wanting to use AI with more confidence. You stay in control and review the output before using it.

Bookkeeping Support

Keep your accounts organised and up to date.

Get help with the everyday bookkeeping that is easy to put off when you are busy on the tools. Clear records make it easier to see what is coming in, what is going out and what needs attention.

Bank reconciliations and transaction recording
Expense entry and receipt organisation
Supplier invoices and accounts payable
Debtor tracking and payment follow-ups
Organising records for your accountant

Practical Xero support that fits your existing processes.

Payroll + Staff Onboarding

From booking the job to paying the team, I can help keep your business organised.

Get support with the administration behind pay day and bringing new staff into the business. Set up clear routines so the information you need is ready when you need it.

Checking timesheets and preparing regular pay runs
Maintaining employee details and leave records
Organising payroll information in Xero
Collecting new starter details and documents
System access, induction checklists and staff handovers

Useful support for growing teams or businesses setting up their first office routines.

Affordable support. No lock-in contracts.

Choose a one-off project, practical training or ongoing help. Get support that suits your workload and budget, without committing to a long-term contract.

Choose the support that suits you

Ongoing Admin: regular help with the office tasks you want off your plate.
Office Reset: a focused tidy-up of your systems, templates and routines.
Partner Starter: hands-on training to help your partner take on the admin with confidence.
AI Starter: practical examples, reusable prompts and a clear plan for using AI in your business.

Every business is different. After your free 20-minute consultation, I’ll recommend the right starting point and provide a tailored quote. We’ll agree on the scope before work begins.

Not sure where to start?

You don’t need a polished plan. Tell me what’s taking up your evenings, what’s falling behind and what you’d like to hand over. We’ll work out the next step together.

Book a free 20-minute consultation Call 0425 372 568

How we’ll work together

Start with a free 20-minute consultation. We’ll talk through the tasks taking up your time, look at your current systems and agree on the support that suits your business. From ongoing admin help to a one-off systems tidy-up or training session, the aim is simple: organised jobs, clearer processes and less office work after hours.